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Shipping

All Delivery times are estimates and we can not be held liable for postal delays. If you order before 1pm, your order will be processed and dispatched the same day. We cannot be quicker than that. After We have sent your parcel, we have absolutely no control over the speed your parcel goes through our delivery suppliers. All we can do is be here to help you, and that is what we will do.

DHL next working day, If selected and your order placed before 1pm, will be delivered the next working day. If oder is placed after 1pm it will be the following working day.
Order examples:
Tuesday before 1pm delivery should be on Wednesday ( the next working day )
Wednesday after 1pm delivery should be on Friday ( the next following day )
Friday before 1pm delivery should be Monday ( the next working day )
Friday after 1pm through to Monday before 1pm, delivery should be Tuesday ( the next working day )

Royal mail 48 hour tracked is the other service we use. But Royal mail actually state this service takes between 2-3 working days for delivery. Again, if your order is placed before 1pm then this time scale applies, after 1pm, you will need to add one more day for delivery.

Both our services are fully tracked door to door.

Back order items

Please note these items can not be cancelled or refunded as we clearly state on our product page when these are due in. If this information is not available please contact us.

All delivery times are estimates and we can not be held liable for suppliers delays. Your item will be shipped as soon as it comes into stock. If for any reason there are any further delays we will inform you as soon as possible. Any orders placed together with any items on a pre order will all be shipped together, if you want the in stock items first please do separate orders otherwise an extra postage cost will be incurred. If we encounter any issues with your delivery from our postage suppliers, don’t worry we are on your side. We will contact our delivery firm and abiding by their terms, will come to a conclusion as soon as possible. 14 days is the usual length for cases to be resolved by our delivery firms. They make a full investigation using their GPS location trackers to try and find your parcel sooner. On the odd occasion they do deliver your parcel to the wrong address, due to all parcels been fully tracked the post man can usually track it down.

Contact us, we are always here to help, so if you have any questions, please don’t hesitate to get in touch.