All delivery times are estimates and we can not be held liable for postal delays. Please note orders placed before 1pm on a Friday will arrive the following Monday when DHL or Royal Mail next day option is selected.
Back order items
Please note these items can not be cancelled or refunded as we clearly state on our product page when these are due in. If this information is not available please contact us.
All delivery times are estimates and we can not be held liable for suppliers delays. Your item will be shipped as soon as it comes into stock. If for any reason there are any further delays we will inform you as soon as possible. Any orders placed together with any items on a pre order will all be shipped together, if you want the in stock items first please do separate orders otherwise an extra postage cost will be incurred. If we encounter any issues with your delivery from our postage suppliers, don’t worry we are on your side. We will contact our delivery firm and abiding by their terms, will come to a conclusion as soon as possible. 14 days is the usual length for cases to be resolved by our delivery firms. They make a full investigation using their GPS location trackers to try and find your parcel sooner. On the odd occasion they do deliver your parcel to the wrong address, due to all parcels been fully tracked the post man can usually track it down.
Contact us, we are always here to help, so if you have any questions, please don’t hesitate to get in touch.